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Uber shuts down suddenly in Islamabad, Karachi, Multan, and other cities

Popular Uber ride-hailing app is closing services in several big cities in Pakistan. The app has just announced that it will not work in five cities, including Islamabad, Karachi, Multan, Faisalabad, and Peshawar. The interruption is effective from this day forward.

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From now on, if you try to use the Uber app in any of the cities mentioned above, it will let you know that it is no longer available in your city. Instead, it tells you to book a route using Careem, which was purchased by Uber back in 2020.

The same invite may not show up for everyone, but the options to book a trip will be grayed out for some. Trying to reserve a tour will now give you a message which says “Unfortunately, Uber is currently unavailable in your area”.

However, Uber reminds its users that the service remains operational in Lahore. The company states:

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We contacted Uber for additional details. The company said the app will continue to run in Lahore and there will be “new product launches” to support people in challenging times.

In addition, drivers will also receive compensation for the sudden interruption.

As a goodwill gesture, we have waived all driver partner arrears owing to Uber and are offering a one-time goodwill payment to eligible drivers. Eligible drivers have received all information related to this gesture.

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